Three levels
Judges the urgency and says it plainly.
Your data stays yours
Where your history is stored, how it is encrypted, who can see it and how to delete everything with one button.
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Stored in Russia
Servers and backups are in Russia. Personal data is processed under Federal Law No. 152-FZ “On Personal Data”.
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Encrypted end to end
In transit and at rest. Keys are kept separately, in an isolated environment.
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Only what the analysis needs
We don't access your contacts, location or other apps: we don't need them to understand your health.
What is stored, where and for how long
| data | where | how long | who sees it |
|---|---|---|---|
| Test results and documents | Russia, data centre in Moscow | for as long as you use Oreol | you; Oreol's doctors with your consent |
| Questionnaires and health diary | Russia, data centre in Moscow | for as long as you use Oreol | you only |
| Conversations with Lum | Russia | 12 months, then anonymised | you; Oreol's doctors with your consent |
| Service logs | Russia | 90 days | the technical team, without message content |
We never…
…sell your data or hand it to the people who'd want it most.
You can always…
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Export everything
Your whole history in one readable file.
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Delete your history
All of it, backups included.
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Control doctor access
Allow or deny Oreol's doctors access to your conversations.
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Talk to a real person
A real person answers, not a bot.
How Lum reaches its conclusions
Lum relies on clinical guidelines and general medical knowledge and takes your medical profile into account. A diagnosis is always made by a doctor.
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Lum's answer
Based on clinical guidelines and your whole history.
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Doctors spot-check it
With your consent, Oreol's GPs read a sample of conversations and assess the conclusions.
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Improvement
Doctors review every mistake they find, and Lum gets more accurate.
Lum tells you how urgent it is
It will tell you honestly whether this can wait or it's time to see a doctor.
Reminds you to re-test
If it can wait, it tells you when and sends you a reminder.
Prepares a summary
If it's time for a doctor, it gathers everything worth showing.
Tells you to call
If it's urgent, it says so plainly, with no "let's wait and see".
Knows its limits
An assistant, not a doctor: decisions stay with people.
who makes Oreol
Digital Contour
The Russian team that built Oreol and keeps developing it.
- Software registration certificate
- Small technology company status
- Application to the Russian software registry
Trust starts with transparency
Questions about your data? A person will answer, not a bot.
